The room was spacious and comfortable, with two queen beds and a microwave and refrigerator, which made it convenient for preparing snacks. The staff was responsive when I requested help with the lighting and quickly resolved the TV channel issue. The location was great with Freshco nearby for breakfast essentials.

We enjoyed the cozy fireplace in our suite, and the whirlpool tub was a perfect way to unwind. The arcade was a hit with the kids and added an extra layer of fun to our stay.

Felt like it was our own home, nothing to complain about.

Conveniently located, the hotel offered easy access to several dining options, including Boston Pizza next door. The room I stayed in was clean and equipped with a microwave and refrigerator, making it easy to prepare snacks. However, the room had limited lighting and lack of storage for four people. The hotel restaurant was on the pricier side compared to nearby fast-food options like McDonald's.

I had a decent two-night stay, appreciating the spacious suite and the cozy lobby vibe. The arcade was a fun surprise for downtime, though the ice machine near my room was out of order.

We had a fantastic time exploring the stunning Niagara Falls. The hotel was conveniently located, making it easy for us to take an intimate tour up close to the breathtaking flow and mist of the falls. With four kids in tow, this was the perfect adventure for our family.

In my wife's opinion, the breakfast experience could use a major overhaul. It was chaotic and our meal took forever to arrive, which isn’t ideal when you have a hungry crew of kids!

The staff was friendly and attentive. My suite was spacious and clean. The pool area was inviting and well-maintained. Great location near family. Enjoyed the cozy fireplace in the lobby. 😊

The room was spacious, but the outdated elevator was a hassle during our stay.

great access to parks and local dining options for city walks

During my stay, I really enjoyed the easy walk to nearby Montebello Park, which was perfect for those relaxing Sunday strolls, and there were plenty of great dining options like Tim Hortons and Boston Pizza close by for quick meals after exploring the area. the hotel itself featured a clean room with comfortable beds, but the elevators could use some upgrades to enhance the overall experience.

Spacious room, but check-in was disorganized and no DND sign provided.

i stayed for 2 nights and was really impressed with how spacious and clean the standard room felt. it was a huge upgrade from my last stay in the area, with a microwave and fridge making it easy to prepare snacks for my family. the staff was friendly and responsive to our needs, truly enhancing our experience.

the breakfast menu was limited and overpriced.

I appreciated the spacious layout of my suite, which provided a comfortable environment for relaxation, along with friendly staff who were attentive and helpful. The cozy lobby and restaurant areas were delightful places to unwind after a long day.

Elevators were slow and could be improved.

Decent Stay with Room for Improvement

During my stay, I appreciated the friendly staff who were quick to assist with any questions, particularly regarding the hotel amenities. The location was convenient for exploring the area, although the dining options could use a revamp. For a quieter experience, ask for a room facing away from the street.

Convenient location, comfortable room with a saltwater pool and a fitness center, right next to Boston Pizza for easy dining options.

No negatives to mention.

Great location with convenient access to eateries and close proximity to the falls. The arcade and bowling alley brought a fun vibe, and the coffee shop in the lobby was a fantastic touch. However, my room had no Do Not Disturb sign, and the stay-over service only provided fresh towels, which felt insufficient. Additionally, hearing the noise from a hockey team was a drawback, but overall, things worked out. Breakfast offerings were decent, providing exactly what we required each morning.